In the Emerald Administrator, Client Configuration, Report tab, you have the option of defining what global directory your
client machines use to find the report files.
You can set it as something like "c:\program files\emerald", but that means you MUST install Emerald in the c:\program
files\emerald directory on each client machine and that you must install all of the reports on the local machine as well. You
can also set it as a UNC, such as \\SQL\reports, where SQL is the name of the server and reports is the name of a directory you
have shared which contains all of the report files. In that scenario, you must map a network drive on each machine *including
the server* to that shared directory.
If it's working on the server and nowhere else, you either have a c:\directory type setting in your client config, or none of
the other machines have access to the shared directory which is listed there.
Hope this helps,
Sheryl
PowerNet wrote:
> I have a New NT machine with NT SP4, SQL 6.5 with SP5a
> I installed Radius NT 2.5 and Emerald 2.5.285 full version.
>
> Yesterday and IEA tech helped me transfer my data base from old SQL server to this new one.
> Today we do a batch and it seems to work.
> When we post a payment, the receipt does not show any information on it, but the customers pmt does show up in the history.
>
> What I have narrowed it dow to is that no reports work from our client machines.
> They seem to work fine from the SQL server itself.
>
> What am I missing?
>
> Thanks,
> John
--Sheryl D. Weidner, Customer Support ManagerIEA Software, Inc. // 831-459-9430 (voice) // 831-459-9434 (fax)http://www.iea-software.com // 500 Seabright #202 // Santa Cruz, CA