David Moore
moored@romtech.com.au
----- Original Message -----
From: Chris A. Christopher <management@labyrinth.net>
To: <emerald@iea-software.com>
Sent: Wednesday, 19 May 1999 01:35
Subject: Re: [Emerald] Re: Call Consolidation
> Hello,
>
> Do you have an updated instindx.sql file? Mine is dated 12/17/98. I ran
> both the instindx.sql and checkdb.sql on our Emerald 2.5 and I haven't
been
> able to get our consolidation to work correctly since upgrading from 2.1.
>
> Thanks,
> Chris Christopher
>
>
> At 09:55 PM 5/17/99 -0700, you wrote:
> >> Ed and Kathy Tate wrote:
> >> >
> >> > We are running Radius NT 2.5 and Emerald 2.5.261. I am unable to run
> call
> >> > consolidation and my disk is almost full again. Last month I had to
> >> > truncate the whole table because I couldn't resolve the issue and now
we
> >> are
> >> > almost full again. I do not want to lose another months worth of
> records.
> >> >
> >> > When I run update calls from the database administrator nothing ever
> >> > happens.
> >
> >As a side note to this. We found out a problem when doing QA on the
> >about to be released Emerald 2.5 update, that the instindx.sql script
> >was NOT being ran during the update. Everyone needs to execute that
> >script against their Emerald 2.5 upgraded database. This drammatically
> >affects consolidation and several other key performance issues. If
> >you have any questions about this, please let us know.
> >
> >The script can take from a couple seconds to over an hour to run, based
> >on the size of your calls table. It will not hurt to run the script a
> >second time if you are unsure whether it was ran against your database.
> >Its also a good idea to run the checkdb.sql script after running the
> >instindx.sql, as it will update the statistics.
> >
> >--
> >Dale E. Reed Jr. Emerald and RadiusNT
> >__________________________________________
> >IEA Software, Inc. www.iea-software.com
> >
> >
>