We are facing a HUGE problem on Cisco access servers and Emerald ; we
have a large number of start sessions without any stop sessions and we
have some customers login in for free because the calls table and the
calls on line table are not updated as they should. Many customers seem
to be still on line even though they have disconnected a log time ago
We have about 4000 records with a start session and without a stop one
Do we need to modify any parameter in our configuration in order to make
it work ???
In case we modify the key of the calls table to include :
And 4- Username
Will it affect anything ?
will it solve the problem ?
The cisco access server seem to send duplicate sessionids to Radius Nt
even though it was NOT the case while using another radius.
I am waiting for your reply,