So far, I have truncated the transaction log, backed up the Emerald
database, run the insttrig.sql script (after seeing this as a possible
solution, among the message archives, for a problem I am about to describe),
and restarted the SQL Executive. However, while customers can now log on,
clicking the OnLine button in Emerald shows only yesterday's calls. The
list is not updating one way or the other. That is, no calls are being
added and no calls are being dropped.
I am also experiencing the same problem with regard to the RadLog button.
Only yesterday's information is showing, even though a couple of folks have
reported login trouble due to mistyped passwords. Certainly, something
should be showing here.
How do I get this working again? Thanks.
David V. Brenner - email@example.com
International Services Network Corporation