Re: [Emerald] No default Expire Date

Dale E. Reed Jr. ( (no email) )
Thu, 29 Apr 1999 22:25:40 -0700

"Robert H. Clugston" wrote:
> Then what controls when the customer is shut off? I've tired entering an
> amount in the over limit field but that didn't work.

You have to be running 2.5.162 for the OverLimit to work correctly.
However, the basic concept of Balance forward is that YOU shut off
the user, not Emerald (with the option of the overlimit). Maybe
you should re-consider the BF and go to Renewal?

> -----Original Message-----
> From:
> [] On Behalf Of Dale E. Reed Jr.
> Sent: Thursday, April 29, 1999 4:30 PM
> To:
> Subject: Re: [Emerald] No default Expire Date
> "Robert H. Clugston" wrote:
> >
> > When I add a new customer in emerald 2.5.263 the expire date is
> not filled
> > in by default as it use to be. I forget whether this disallows them to log
> > in or if it messes up the billing. Do you know if it causes problems?
> Its because you are using a Balance forward billing cycle. The
> expire date should be blank for a Balance Forward billig cycle.
> It will not cause and billing issues, and the Billed Thru date
> is the authoritive date on when the customer should be billed.
> --
> Dale E. Reed Jr. Emerald and RadiusNT
> __________________________________________
> IEA Software, Inc.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.