RE: [Emerald] No default Expire Date

Robert H. Clugston ( (no email) )
Thu, 29 Apr 1999 16:48:53 -0700

Then what controls when the customer is shut off? I've tired entering an
amount in the over limit field but that didn't work.

-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com] On Behalf Of Dale E. Reed Jr.
Sent: Thursday, April 29, 1999 4:30 PM
To: emerald@iea-software.com
Subject: Re: [Emerald] No default Expire Date

"Robert H. Clugston" wrote:
>
> When I add a new customer in emerald 2.5.263 the expire date is
not filled
> in by default as it use to be. I forget whether this disallows them to log
> in or if it messes up the billing. Do you know if it causes problems?

Its because you are using a Balance forward billing cycle. The
expire date should be blank for a Balance Forward billig cycle.
It will not cause and billing issues, and the Billed Thru date
is the authoritive date on when the customer should be billed.

--

Dale E. Reed Jr.      Emerald and RadiusNT__________________________________________IEA Software, Inc.    www.iea-software.com