FW: [Emerald] Newly installed Hyperarc nad calls online

David Moore ( (no email) )
Thu, 15 Apr 1999 09:08:20 +1000

CAN YOU PLEASE RESPOND TO THIS EMAIL I NEED TO GET THIS WORKED OUT

-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com] On Behalf Of David Moore
Sent: Sunday, 11 April 1999 02:24
To: emerald@iea-software.com
Subject: RE: [Emerald] Newly installed Hyperarc nad calls online

Ops I ran the sql and here is what I got
Msg 3726, Level 16, State 1
Could not drop object 'RadAttributes'. It is being referenced by a foreign
key constraint.
Msg 3726, Level 16, State 1
Could not drop object 'RadVendors'. It is being referenced by a foreign key
constraint.
Msg 2714, Level 16, State 1
There is already an object named 'RadVendors' in the database.
Msg 2714, Level 16, State 1
There is already an object named 'RadAttributes' in the database.
Msg 2627, Level 14, State 1
Violation of PRIMARY KEY constraint 'pk_RadVendorID': Attempt to insert
duplicate key in object 'RadVendors'.
Command has been aborted.
Msg 2627, Level 14, State 1
Violation of PRIMARY KEY constraint 'pk_RadAttributes': Attempt to insert
duplicate key in object 'RadAttributes'.
Command has been aborted.
Msg 2627, Level 14, State 1
Any Ideas
Regards David Moore
Moored@romtech.com.au

-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com] On Behalf Of Dale E. Reed Jr.
Sent: Sunday, 11 April 1999 10:12
To: emerald@iea-software.com
Subject: Re: [Emerald] Newly installed Hyperarc nad calls online

David Moore wrote:
>
> I have recently upgraded to a new TC box with Hyperarc (old system was TC
on
> a NMC) all ports are being recorded as port 1 in the calls table if have
> checked the radius.exe -x15 and the port is showing up as the correct port
> as below. I have set the radius attribute to standard on the hyperarc
> instead of ascend and I have re-ported the server table to start at 1 with
> 30 ports and 30 modems can anybody let me in to the secret of correctly
> displaying the server ports correctly.

Its a bug in the HyperArc code. YOu will need to update the HyperArc to fix
the problem.
> Also using radius.exe -x15 debug I am getting an error Received Unknown
> attribute 38978, vendor 429. I guess I need to add something to the
> dictionary can anybody tell me what.

You need to run the VAS update. You can find this at:
ftp://ftp.iea-software.com/RadiusNT/MSSQL/r25vsa_updt.sql
Run the script in isql_w and it will replace several tables in your
database. You will also need atleast RadiusNT 2.5.162 for this to work.

--

Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com