Re: [Emerald] Emerald Billing

Dale E. Reed Jr. ( (no email) )
Mon, 12 Apr 1999 12:03:38 -0700

PowerNet wrote:
> We would like to be able to track the service we are giving away.
> Will this way allow us to track that?

Yes. The good thing about doing it this way is that you will
have an entry on the account showing the free month credit, and
the customer will see the charge/credit counterparts on their
bill. You can do reporting or use the serv_rev.rpt to see
the different credits and charges.

> *********** REPLY SEPARATOR ***********
> On 4/12/99, at 10:21 AM, Dale E. Reed Jr. wrote:
> >PowerNet wrote:
> >>
> >> We have another slight billing problem.
> >> We sell computers as well as providing Internet access.
> >> When we sell a computer we give the customer a free month of Internet access.
> >> We set the customer up as the normal unlimited account and then enter a static charge of $0
> >> When their free month is up, Emerald is billing them for both months.
> >> We use renewal invoicing.
> >>
> >> Can anyone tell us the best, easiest way to give someone a free
> >> month and then start normal billing after that without having
> >> to make a bunch of changes to account?
> >
> >One way that you can handle this is credit the account
> >for one month from the start (to counter the first month).
> >
> >
> >--
> >
> >Dale E. Reed Jr. Emerald and RadiusNT
> >__________________________________________
> >IEA Software, Inc.


Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc.