>"Geoffrey L. Scully" wrote:
>> O.K. I'm entering payments into Emerald for monthly service.
>> But on some of these deposits we have new accounts which include
>> activation fees and pro-rated charges based on their signup date. When
>> you ran billing these people weren't included in the cycle and no
>> starting invoice was made for them in Emerald. Do I enter these payments
>> anyway to begin their history accurately (which may give them a deposit
>> amount on their account that isn't accounted for in Emerald, though it
>> IS in Business Works), or do I skip entering those particular payments
>> until we start generating a startup invoice in Emerald for new signups?
>Why didn't it create an intially invoice for the customer? The pro-rate
>and signup charges should appear on the first invoice, that should be
>ready to be generated via either the invoice next term (if you need
>it immedaitely) or the batch process.
>Dale E. Reed Jr. Emerald and RadiusNT
>IEA Software, Inc. www.iea-software.com
>For more information about this list, including removal,
>please see http://www.iea-software.com/maillist.html
For more information about this list, including removal,
please see http://www.iea-software.com/maillist.html