[Emerald] consolidation problem

Nada Syriani ( (no email) )
Wed, 3 Feb 1999 18:32:42 +0200

Hello Dale,

Thank you for the help yesterday, I have tried to generate the
charges without any success.

These are the steps I have followed:

1) I migrated some customers to Emerald
2) I have invoiced the month of feb 99
3) I have allowed users connecting to Emerald and generate calls
4) I have run the updatecalls script from Emerald admin
5) I changed the date of our SQL server to 2 march 99
6) I run the preinvoicing : summary then charges.
7) I checked the charges table and no charges were added even
though the customers have dialed in for more than the standard
time of the rate.
8) In case I choose the type of invoicing credit card for example,
and I run the billing the next month subscription is applied to the
customer but without the charges.

Thank you for your prompt reply,
MIS Department,
IncoNet SAL.

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