Re: [Emerald] concurrency Control Problem

Dale E. Reed Jr. ( (no email) )
Sun, 24 Jan 1999 12:44:54 -0800

"Thamara Z. Quintero" wrote:
> Hi Dale, thank you for the reply. Right now I'm using the PortMaster 3 as
> terminal server and in the Radius Admin I have the Manual Calls Update
> unchecked. Hope you can help me. Thanks again.

There are a couple of common causes for the calls on-line (and as
a result, concurrency control) to not work correclty:

1) The accounting records are not being delivered to RadiusNT correctly.
This you can check in -x15 debug modem to see what is happening to

2) The accounting records are being delivered out of order. There is
a new trigger available that handles this problem.

If people are being stuck on-line after they have logged off, you can
enable loggin in the RadiusNT 2.5 admin for accounting and then you
will be able to track the accounting start/stop records for the user
and see what the problem is.

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |

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