RE: [Emerald] Calls online not updating after addition of second NAS

Ralph L. Widmar ( (no email) )
Tue, 8 Dec 1998 08:42:33 -0800

We set up a time server and it works great. When we first reboot our
computones they both show up in calls online, and everything updates just
fine for the first 3 or 4 hours. At that point, new calls do not show up
and existing calls never go away, so we have to clear them manually.

Previously to installing the second computone, I had rebooted the original
nas many times and didn't encounter any issues with the account session id
conflicting with existing records. This problem only surfaced after I
installed the second computone. It seems that if the acct-session id were
the problem that it probably wouldn't work at all.

Any other ideas?

> Do you have a time server configured on your Computone? If not, it
> will reset to 0 for the AcctSessionID after you reboot it, causing new
> accounting records to clash with old ones, preventing the calls online
> from working right.
> --
> Dale E. Reed Jr. (
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