Re: LT Win Modems

John David M. Miller ( (no email) )
Mon, 1 Jun 1998 16:38:54 -0400

Looks like HP just updated the software 4/23/98

If anyone is interested in the link it starts here
http://www.hp.com/cposupport/jsnav/pchome.html

Hopefully this will creect the problems.

John Miller

-----Original Message-----
From: Josh Hillman <admin-maillist@talstar.com>
To: ntisp@iea-software.com <ntisp@iea-software.com>
Date: Monday, June 01, 1998 1:44 PM
Subject: Re: LT Win Modems

>> From: John David M. Miller <webmaster@samnet.net>
>> We are having a heck of a time with the LT Win Modems
>> installed in the HP Pavillons and Compaq Presarios. We
>> are running Ascend 4048s with current software. Anybody else
>> seeing disconnections, system not answering, error? Anyone
>> come up with a string or other modification that corrects the
>> problem? It seem to vary from unit to unit. Some connect fine
>> other will never connect.
>
>What OS version are you using on your Max? The customers may need to
>upgrade their firmware code in their modems. We ran into this problem
>several months ago with some Compaq modems. They wouldn't connect until
>the firmware in them was upgraded (especially K56Flex modems with older
>firmware versions). See http://support.talstar.com/56k.html for some info
>and links to the manufacturer pages... (the info is useful even if the
>modems are V.34)
>
>Right now, the only modems that we know of that refuses to connect to us
>are the IBM Aptiva MWave modems.
>
>Yesterday, Ascend released OS version 6.1.0 which includes V.90 version
>2.084. Though the V.90 part may not be relevant to the customers that are
>having the problems, the OS upgrade in general may take care of some
>problems.
>
>I haven't upgraded from 6.0.4 to 6.1.0 yet, but will probably do so in a
>couple days.
>
>Josh Hillman
>hillman@talstar.com
>
>