[NTISP Digest]

ntisp-digest-request@iea-software.com
Fri, 29 May 1998 00:00:41 -0700

Message 1: Re: Off Topic: Getting a bit shocked whenever I touch my Digiboard
from "Dale E. Reed Jr." <daler@iea-software.com>

Message 2: Re: NT Server
from "Dale E. Reed Jr." <daler@iea-software.com>

Message 3: O/T Reserved IP
from Jon Nowell <jnowell@DIALNET.CO.UK>

Message 4: Re: NT Server
from "Mike@NetDotCom" <mikek@netdotcom.com>

Message 5: Re: NT Server
from Brian Lube <brian@mpinet.net>

Message 6: RE: User not able to dial out
from "Greg Keys" <greg@loclnet.com>

Message 7: IIS auto restart util
from "Zak Wolfinger" <zak@cyberlink.com>

Message 8: Re: O/T Reserved IP
from iml@interconnect.net

Message 9: RE: User not able to dial out
from Mike McCarn <admin@calcoast.com>

Message 10: Re: IIS auto restart util
from "Dale E. Reed Jr." <daler@iea-software.com>

Message 11: Re: IIS auto restart util
from "Zak Wolfinger" <zak@cyberlink.com>

Message 12: OT - Radio Advertising Effective?
from "John David M. Miller" <webmaster@samnet.net>

Message 13: Re: Radio Advertising Effective?
from "Josh Hillman" <admin-maillist@talstar.com>

Message 14: Re: OT - Radio Advertising Effective?
from Sheryl Stover <sds@iea-software.com>

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| Message 1 |
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Subject: Re: Off Topic: Getting a bit shocked whenever I touch my Digiboard
From: "Dale E. Reed Jr." <daler@iea-software.com>
Date: Thu, 28 May 1998 01:53:08 -0700

Danny Sinang wrote:
>
> Or could this be caused by air humidity or dampness ? It just rained
> outside.
>
> Or could it be that my hands touched something that gave them some form of
> charge ?

Or you need to stop dragging your feet? :)

-- Dale E. Reed Jr.  (daler@iea-software.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |   http://www.iea-software.com

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 2 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: NT ServerFrom: "Dale E. Reed Jr." <daler@iea-software.com>Date: Thu, 28 May 1998 02:22:43 -0700

Bill Appledorf wrote:> > >I just believe that if it is a "sever" then it needs the extra speed of a> >SCSI and it also needs the extra working room of the memory.. besides,> >memory is so cheap now that really 256megs should be min...> > I agree.

I don't completely agree with the SCSI/IDE part. It really depends on whatyou are using the server for. For a high-end SQL Server with millions oftransactions a day, you better have a pretty extensive RAID setup. But is that applicable to a low-traffic web server? I don't think so. For basic server needs, a PIO4 EIDE harddrive will be more than sufficient. If you have available memory, the hardware becomessomewhat moot after caching anyways. I build plenty of SCSI andIDE systems, and definately prefer SCSI. I'm just saying thatnot all servers "need" the extra speed (which in some cases thereisn't any) of a SCSI hard drive.

-- Dale E. Reed Jr.  (daler@iea-software.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |   http://www.iea-software.com

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 3 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: O/T Reserved IPFrom: Jon Nowell <jnowell@DIALNET.CO.UK>Date: Thu, 28 May 1998 11:34:18 +0100

Does anyone have any experience of setting up Email Servers using reservedIP addressing that can still send and recieve Email from the Web withoutpropogating the reserved address out of our network.

We are considering som sort of NAT set-up but seems to be a problem unlessyou perform the NAT at the client site.

Would some sort of mail relay work ?

Any help would be much appreciated, please reply directly to me to avoidclogging up the list

Many Thanks

Jon

Email jnowell@dialnet.co.uk

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 4 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: NT ServerFrom: "Mike@NetDotCom" <mikek@netdotcom.com>Date: Thu, 28 May 1998 09:14:43 -0400

I have one comment to interject on this subject.

I was and still am using IDE but have switched over to scsi because I raninto a problem where I was upgrading a server and was just moving theharddrives (IDE) to the new server (same mfg just newer, supported MMX andfaster cpu speeds). Well the new server wouldn't boot from the drive.

And it wasn't a mistake I made as we are a computer var and I havepersonally built several thousand systems since 1983.

The cost is a little higher for scsi but you remove any possibility ofincompatability between the MB and HD.

Also definately go with 96mb or more ram.

The M715 motherboard sounds like its mfg'd by Shuttle. Neither godd nor bad,just your basic Chinese clone. For what its worth I would spend a fewdollars more and get an Intel board or another American made board strictlyfor the reason of access to local English speaking support.

Mike

-----Original Message-----From: Dale E. Reed Jr. <daler@iea-software.com>To: ntisp@iea-software.com <ntisp@iea-software.com>Date: Thursday, May 28, 1998 5:29 AMSubject: Re: NT Server

>Bill Appledorf wrote:>>>> >I just believe that if it is a "sever" then it needs the extra speed ofa>> >SCSI and it also needs the extra working room of the memory.. besides,>> >memory is so cheap now that really 256megs should be min...>>>> I agree.>>I don't completely agree with the SCSI/IDE part. It really depends on what>you are using the server for. For a high-end SQL Server with millions of>transactions a day, you better have a pretty extensive RAID setup. But>is that applicable to a low-traffic web server? I don't think so.>>For basic server needs, a PIO4 EIDE harddrive will be more than>sufficient. If you have available memory, the hardware becomes>somewhat moot after caching anyways. I build plenty of SCSI and>IDE systems, and definately prefer SCSI. I'm just saying that>not all servers "need" the extra speed (which in some cases there>isn't any) of a SCSI hard drive.>>-->Dale E. Reed Jr. (daler@iea-software.com)>_________________________________________________________________> IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs> Internet Solutions for Today | http://www.iea-software.com>

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 5 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: NT ServerFrom: Brian Lube <brian@mpinet.net>Date: Thu, 28 May 1998 10:22:54 -0400

At 02:22 AM 5/28/98 -0700, Dale E. Reed Jr. wrote:>I don't completely agree with the SCSI/IDE part. It really depends on what>you are using the server for. For a high-end SQL Server with millions of>transactions a day, you better have a pretty extensive RAID setup. But >is that applicable to a low-traffic web server? I don't think so.>

I partially disagree. For the most part an IDE hard drive isn't *bad*, butNT swaps to the hard drive for a lot of it's servicing needs (even with256M). The question is going to be what kind of pages is the site going todrive? If you are talking about using ASP (which is a good use for IIS)with read/writes to a Access database, then I would say that SCSI is thebest way to go. I would also suggest that you use at least two partitionsfor your NT system, if not two drives (if you are using IDE, use twodrives). What we generally use is a 1G system 'volume' and then whateverthe data volume needs to be. Our web server has 12G on it for data, and isa complete SCSI raid system (of course, being an ISP web hosting is veryimportant to us).

Definitely use two drive if you are going to go IDE though, a good 1.2 or2G system drive and then use a 4.3 or whatever for the data drive. I wouldalso suggest putting the swap space on the data drive. Keeping the systemvolume having the least amount of traffic is the best way to keep thesystem running fast. Also, look into a completely PCI solution as well.Even an ISA video card can slow the system down.

Just my $.02

Brian Lubesenior technicianMPInet

http://www.mpinet.net

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 6 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: RE: User not able to dial outFrom: "Greg Keys" <greg@loclnet.com>Date: Thu, 28 May 1998 10:59:55 -0400

OK, I have seen with some systems an inability by Win95 to "skip" a comport.When the modem is set to Com4 some applications(32bit) will see the modemand work, some will not see it at all, and others will see it as "inuse".........

Many problems like this have been solved by setting the modem to com2 anddisabling com2 in cmos. Many Plug&Pray modems exhibit the same type ofbehavior when left to there own devices. See if the P&P type modem has asetting for manual port configuration..........

Gregory E. KeysSystem AdministratorLoclNet (A Division of ESC Inc.)Electro-data Systems Company Inc.Voice: (704)861-1251Fax: (704)861-1870E-Mail: greg@loclnet.com <mailto:greg@loclnet.com

> -----Original Message-----> From: ntisp-request@iea-software.com> [mailto:ntisp-request@iea-software.com]On Behalf Of Mike McCarn> Sent: Wednesday, May 27, 1998 12:34 PM> To: ntisp@iea-software.com> Subject: RE: User not able to dial out>>> Not a brand name, he got it from computerland a year ago.>> thanks for the help,>> Mike>> At 09:51 AM 5/27/98 -0400, you wrote:> >What kind of computer? A clone, or a brand name? If it is a> brand name, I> >have run into a wealth of stuff regarding this. Let me know> what it is and> >I will suggest a few things.> >> >Gregory E. Keys> >System Administrator> >LoclNet (A Division of ESC Inc.)> >Electro-data Systems Company Inc.> >Voice: (704)861-1251> >Fax: (704)861-1870> >E-Mail: greg@loclnet.com <mailto:greg@loclnet.com>> > > >> >> >> -----Original Message-----> >> From: ntisp-request@iea-software.com> >> [mailto:ntisp-request@iea-software.com]On Behalf Of Mike McCarn> >> Sent: Tuesday, May 26, 1998 5:41 PM> >> To: ntisp@emerald.iea.com> >> Subject: User not able to dial out> >>> >>> >> Hello all,> >>> >> Hope everyone in the US had a great Memorial Day.> >>> >> Had a user today with: win95, IE 4.0 w/ active desktop that used to run> >> AOL. Everything seems to be setup properly, but when he goes to> >> dial out to> >> us he gets the, "Another dial-up networking connection is> using the modem"> >> message. I know from past experience that this usually means> that another> >> program is using the modem: compaq's voice mail system is notorious for> >> this. I can not find any other application that is currently running.> >>> >> Any ideas on this. He thinks that the previous AOL software is> totally off> >> his system?> >>> >> Thanks,> >>> >> Mike McCarn> >>> >> >>

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 7 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: IIS auto restart utilFrom: "Zak Wolfinger" <zak@cyberlink.com>Date: Thu, 28 May 1998 11:29:48 -0500

I used to have a utility that would monitor the www and/or ftpservices and if they would go down, it would automatically restartthem. Of course now that I really need it, I don't have it any moreand can't find it on the net. Can anyone point me in the rightdirection? A site with misc. IIS utils like this would be a welcomeresource as well.

Thanks!Zak Wolfinger email: zak@cyberlink.comCyberLink, Inc. voice: (219) 235-1400213 S Main Street fax: (219) 235-1599South Bend, IN 46601 www: http://www.wolfinger.net/zak

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 8 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: O/T Reserved IPFrom: iml@interconnect.netDate: Thu, 28 May 1998 11:31:09 -0500

NAT should work fine on a normal mail server just make sure it allowsaccess from whatever private address range you are using (i.e.192.168.1.0) etc....

It doesn't really matter if those IPs propagate out via the headerthey are private addresses and cannot be reached...that's the purposeof the NAT. In fact, the headers in the email might use the publicaddress that is being set in NAT when it translates your privateaddress.....I'm sure it depends which side of the NAT box your mailserver is located.

On Thu, 28 May 1998 11:34:18 +0100, you wrote:

>Does anyone have any experience of setting up Email Servers using =reserved>IP addressing that can still send and recieve Email from the Web without>propogating the reserved address out of our network.>>We are considering som sort of NAT set-up but seems to be a problem =unless>you perform the NAT at the client site.>>Would some sort of mail relay work ?=20>>Any help would be much appreciated, please reply directly to me to avoid>clogging up the list>>Many Thanks=20>>Jon=09>>Email jnowell@dialnet.co.uk>

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 9 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: RE: User not able to dial outFrom: Mike McCarn <admin@calcoast.com>Date: Thu, 28 May 1998 09:42:05 -0700

Thanks to everyone for the help on this one. Turns out that the modem wasfried!

It's always something.

Thanks again,

Mike

At 10:59 AM 5/28/98 -0400, you wrote:>OK, I have seen with some systems an inability by Win95 to "skip" a com>port.>When the modem is set to Com4 some applications(32bit) will see the modem>and work, some will not see it at all, and others will see it as "in>use".........>>Many problems like this have been solved by setting the modem to com2 and>disabling com2 in cmos. Many Plug&Pray modems exhibit the same type of>behavior when left to there own devices. See if the P&P type modem has a>setting for manual port configuration..........>>Gregory E. Keys>System Administrator>LoclNet (A Division of ESC Inc.)>Electro-data Systems Company Inc.>Voice: (704)861-1251>Fax: (704)861-1870>E-Mail: greg@loclnet.com <mailto:greg@loclnet.com>>=A0>>>> -----Original Message----->> From: ntisp-request@iea-software.com>> [mailto:ntisp-request@iea-software.com]On Behalf Of Mike McCarn>> Sent: Wednesday, May 27, 1998 12:34 PM>> To: ntisp@iea-software.com>> Subject: RE: User not able to dial out>>>>>> Not a brand name, he got it from computerland a year ago.>>>> thanks for the help,>>>> Mike>>>> At 09:51 AM 5/27/98 -0400, you wrote:>> >What kind of computer? A clone, or a brand name? If it is a>> brand name, I>> >have run into a wealth of stuff regarding this. Let me know>> what it is and>> >I will suggest a few things.>> >>> >Gregory E. Keys>> >System Administrator>> >LoclNet (A Division of ESC Inc.)>> >Electro-data Systems Company Inc.>> >Voice: (704)861-1251>> >Fax: (704)861-1870>> >E-Mail: greg@loclnet.com <mailto:greg@loclnet.com>>> >=A0>> >>> >>> >> -----Original Message----->> >> From: ntisp-request@iea-software.com>> >> [mailto:ntisp-request@iea-software.com]On Behalf Of Mike McCarn>> >> Sent: Tuesday, May 26, 1998 5:41 PM>> >> To: ntisp@emerald.iea.com>> >> Subject: User not able to dial out>> >>>> >>>> >> Hello all,>> >>>> >> Hope everyone in the US had a great Memorial Day.>> >>>> >> Had a user today with: win95, IE 4.0 w/ active desktop that used to= run>> >> AOL. Everything seems to be setup properly, but when he goes to>> >> dial out to>> >> us he gets the, "Another dial-up networking connection is>> using the modem">> >> message. I know from past experience that this usually means>> that another>> >> program is using the modem: compaq's voice mail system is notorious= for>> >> this. I can not find any other application that is currently running.>> >>>> >> Any ideas on this. He thinks that the previous AOL software is>> totally off>> >> his system?>> >>>> >> Thanks,>> >>>> >> Mike McCarn>> >>>> >>> >>>>>

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 10 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: IIS auto restart utilFrom: "Dale E. Reed Jr." <daler@iea-software.com>Date: Thu, 28 May 1998 09:41:04 -0700

Zak Wolfinger wrote:> > I used to have a utility that would monitor the www and/or ftp> services and if they would go down, it would automatically restart> them. Of course now that I really need it, I don't have it any more> and can't find it on the net. Can anyone point me in the right> direction? A site with misc. IIS utils like this would be a welcome> resource as well.

I'm also done with a utility that will run as a service andwhen it finds a service set for automatic that isn't running,it will try to re-start it. Nothing fancy right now, and itsmainly designed for RadiusNT.

-- Dale E. Reed Jr.  (daler@iea-software.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |   http://www.iea-software.com

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 11 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: IIS auto restart utilFrom: "Zak Wolfinger" <zak@cyberlink.com>Date: Thu, 28 May 1998 13:41:25 -0500

talk about timing! :-) I assume that you are going to make thisavailable on the iea-software.com ftp site? I scanned the site anddidn't see anything that looked promising.

|I'm also done with a utility that will run as a service and|when it finds a service set for automatic that isn't running,|it will try to re-start it. Nothing fancy right now, and its|mainly designed for RadiusNT.||--|Dale E. Reed Jr. (daler@iea-software.com)|_________________________________________________________________| IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs| Internet Solutions for Today | http://www.iea-software.com

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 12 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: OT - Radio Advertising Effective?From: "John David M. Miller" <webmaster@samnet.net>Date: Thu, 28 May 1998 15:28:23 -0400

We are preparing our own radio campaign and wantto make sure we have added enough cushion to ourfacilities for the increased business.

Just wondering what people have seen for responsefrom radio advertising. We are located in a marketof perhaps 300,000. Ideally I would like to know howmuch your signups increased, what type of music stylestation gave you the best results, AM or FM, frequencyof radio spots, how quickly you saw response, etc. If you are in a similar sized market it would be even better.

TIA

John Millerwebmaster@samnet.net

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 13 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Radio Advertising Effective?From: "Josh Hillman" <admin-maillist@talstar.com>Date: Thu, 28 May 1998 16:36:43 -0400

> From: John David M. Miller <webmaster@samnet.net>> Just wondering what people have seen for response> from radio advertising. We are located in a market> of perhaps 300,000. Ideally I would like to know how> much your signups increased, what type of music style> station gave you the best results, AM or FM, frequency> of radio spots, how quickly you saw response, etc. > If you are in a similar sized market it would be even better.

We used to be affiliated with 8 or 9 radio stations here in Tallahassee, FLand advertised with most of them for quite some time. If I look at all ofour referrals, 2 radio stations are about tied for the lead--and both ofthem are well over any other form of referral. Most of our business isfrom personal referrals, though no one person/entity comes close to theradio stations. In other words, it has worked out very well for us.

There are a couple things to keep in mind though:Who's going to be listening to what stations? Which stations are the mostlistened to in your area? A big factor in how responsive people are toyour radio ads is the ad itself--if it's some cheesy ad, you'll regret itbecause you'll hear of poeple complaning about the ad (maybe it has awefulmusic in the background or the voice of the ad is hard to understand ormaybe he/she slipped in a ridiculous joke or something. Whoever writes thead needs to do it well. The ads must be played during hours that thestation is listened to most frequently by your desired audience.

Radio ads will definately pay off, but only if the ads are done right. Don't cram too much info into the ad or the listener will get bored and/orforget half of the info. But, don't make the ad vague enough to not sparkan interest in the audience...

Hope it helps...

Josh

Josh Hillmanhillman@talstar.com

..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 14 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: OT - Radio Advertising Effective?From: Sheryl Stover <sds@iea-software.com>Date: Thu, 28 May 1998 13:45:25 -0700 (PDT)

I last ran a radio campaign for an ISP about a year and a half ago ina market slightly larger than yours. We saw about a 50% increase insignups and a commensurate increase in calls for information duringthe time the ads ran. The calls started about the second day the adran and continued for about a week after it stopped.

We ran the ads on the most popular news radio (AM) station duringmorning drive (6 a.m. to 10 a.m.), and on a local "adult alternative" (FM) station in the evenings (6 p.m. to midnight). Our frequency washigh (probably about a $3k investment for 6 weeks) but a package dealsince the same broadcasting company owned and managed both the AM andFM stations.

Radio works if your ad is clear and the information on how to contactyou is easy to remember. We had a custom telephone number based onour company name and also had billboards up at the same time with thenumber on them, so retention from when someone heard it drivingdown the road was probably higher as a result.

You might want to ask this question over on the isp-marketing list aswell (www.isp-marketing.com).

-Sheryl

On Thu, 28 May 1998, John David M. Miller wrote:

: We are preparing our own radio campaign and want: to make sure we have added enough cushion to our: facilities for the increased business.: : Just wondering what people have seen for response: from radio advertising. We are located in a market: of perhaps 300,000. Ideally I would like to know how: much your signups increased, what type of music style: station gave you the best results, AM or FM, frequency: of radio spots, how quickly you saw response, etc. : If you are in a similar sized market it would be even better.: : TIA: : John Miller: webmaster@samnet.net: : :

Sheryl D. Stover sds@iea-software.comIEA Software Sales http://www.iea-software.com509.444.2455 x 51 (voice) Emerald ISP Management Suite509.624.9903 (fax) RadiusNT