RE: Can't get to web site home page

John Bichao Jr. ( (no email) )
Mon, 4 May 1998 10:12:17 -0400

I think I found the problem. It's not MS DNS or IIS. The router supplied to
my friend by his bandwidth provider is chopping off packets larger than
1431. That's why everything works fine internally(web, mail, etc.) and from
outside you can ping and trace route to everything(Only 32 bytes). So that's
why a browser finds the site starts to download and pukes. Same with trying
to log into a pop mailbox - finds the box -logs in - sees how many messages
then pukes when trying to retrieve. Thanks for everyone's replies and hope
this can help someone else someday. Oh, one more thing.

I'd like to kick the bandwidth providers network people in the behind for
trying to get me to reinstall everything because it was obvious I set it all
up wrong and that it couldn't be their fault because they could ping and
trace route to it. Ya right!

-----Original Message-----
From: Mike Middleton (LANCO) [mailto:mike@lanco.net]
Sent: Saturday, May 02, 1998 11:44 AM
To: John Bichao Jr.
Subject: Re: Can't get to web site home page

I see your server, it can't see (or server up) default.htm. I suspect you
have a default.asp and there's something wrong with it... maybe. It's in
there somewhere.

Good luck,
Mike

-----Original Message-----
From: John Bichao Jr. <johnb@cascadenet.com>
To: 'NT ISP mailing list' <NTISP@emerald.iea.com>
Date: Friday, May 01, 1998 12:02 PM
Subject: Can't get to web site home page

>Hi it's my first time using any lists like this so excuse me if I do
>something that is generally considered annoying to users of the list. I am
>trying to help a friend setup an ISP and so far here is my first problem.
>From outside of the internal network we can not pull up his web site from
>any browsers. At the moment it is IIS 3.0. I can ping both the web server
IP
>and registered name. From within a browser it says website found waiting
for
>reply but then eventually times out. Two things I have not done yet are
>uninstall IIS and reinstall it and checked permissions(actually I think I
>checked this but will double check tonight) The uninstall reinstall
approach
>doesn't seem right because it serves the http request internally just fine
>and permissions I thought would prompt me if they were not correct. It just
>sits there and then times out. Sorry to be long winded but wanted to give
>some info. Let me know if you need any further info. Any help is
appreciated
>because I am going over his place to help tonight. Thanks in advance.
>
>###############################################
>John Bichao Jr.
>MIS Manager
>Cascade Systems Inc.
>300 Brickstone Sq.
>Andover MA 01810-1435
>
>Email: jbichao@cascadenet.com
>Voice: (978) 749-7000 x243 Fax: (978) 749-7099
>###############################################
>