[begin rebuttal]
Horse Pucky.
> This is weird, Ascend called me today to tell me that their v.90
> code is no
> longer beta. I told them to late, and stop calling. We just
> spent $50K on
> new Livingston/Lucent equipment.
Ascend thoroughly tests it's code before release. they allow beta releases
with strict instructions not to use it on a production machine. I have
never had problems with getting help from ascend. If anything, I have had
more problems with USR and finding upgrades for their modems (if an upgrade
exists).
>
> The USR eWhine list has more complaints then all the other lists together.
> And the $2K per year for service contracts are a joke.
>
What can you do about a company that continually looses every battle to
smaller companies who care more about the industry.
> All the other stuff on the market is either unsupported junk or WAY to
> expensive. Or has more bells & wistles than we will ever need,
> Unless GTE-North starts spending some of the money We pay them. Can't do
> BRI can't do PRI, lucky to be able to do trunkside CT1, untill last month
> we had lineside.
Not my fault you can't deal with so many options. Having the options of an
Ascend is what give me the flexibility I need to change out my gear with
little or no interruptions in service.
[end rebuttal]
>
> [end of vent]
> JOhn :}
>
>
> John C. Lange, Sr. PALACE dot NET, INC.
> microjl@palacenet.net MICRO-TECH Computers, Inc.
> 608.742.1601 & 6980 2800 New Pinery Road
> http://www.palacenet.net/ Portage, WI 53901
> Visit our online store @ http://www.microt.com/
> Authorized iPSwitch WebVar @ http://www.microt.com/iPSwitch/index.html
>
> --- __o
> --- _-\<,_ Fastest Service in Town
> --- (_)/ (_)
>
--------------------------------------------
Brian Johnson
Network Administrator
Hard Drive Central Internet Services
E-Mail: brian@hdc.net
Voice: 1-605-229-1562
Fax: 1-605-229-1563
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