Thanks to your help we were able to run our first credit card batch.
I'm using Emerald 2.2.38 and batching out our credit cards in an ICVerify
format.
Currently Emerald places, what appears to be, the customer's ID in the
ICVerify COMMENT field.
We need to apply these payments, however customer searches by ID is not
possible from within Emerald.
1. How can we find out which customer belongs to which ID in order to be
able to apply payment?
2. Is there a way (and if so, how) to change Emerald's batch output so that
it places the customer's last name or login name in the COMMENT field instead?
3. Failing number 2 above, can you incorporate a search by customer ID from
within Emerald?
Thank you.
Alan