If you're using SQL as your db back-end, was it started before Serv-U was
started? If the Serv-U service runs before SQL is finished loading, you'll
get authentication problems until you stop/restart Serv-U.
Also, if you're using an older version of the dll file, the user won't be
able to authenticate past his/her expiration date (regardless of whatever
grace-period is set (MasterAccounts.OverDue)) unless a value is entered in
for the MasterAccounts.Extension (temporary extension). The .dll file from
December 97 fixes this glitch and now recognizes both the grace period and
>I thought It might have to do with home directories defined in Emerald.
>I have tried using full UNC in emerald for path as well as typed as the
>local path on the FTP server (ie d:\ftpusers) but to no avail
I have my directory paths displayed like: