I was wondering if any of you have heard of this situation. We had a userlogged into a port of our USR X2 Netserver chassis for 22 hours... way toolong for a modem dialup account. We manually issued a "reset" on his portto log him off the system. The same user did this about three more times.Upon running reports today however, the history for the user shows only 32hours total in our SQL database! I ran a query to take a closerinvestigation.. this is what I found..
On instances where we issued a reset command to "bump-off" the user...there will be a proper start record for the user, the stop record will showthe proper date and time for the when they were bumped, but theAcctSessionTime was 0. It appears that if we have to reset a user from thebox.. they get away with murder (or at least as far as our accountingrecords are concerned)! My guess is that when issuing a reset with thechassis, it sends a stop record without an AccountSessionTime, or it justsends "0". Anyone ever have this problem, and is there a fix for it (webill for X2 usage over a certain monthly time limit)?
================================================= /\ Mike A. Miller /--\ \/ Abraxis Networks/ \ B R A /\ I S / N E T W O R K S firstname.lastname@example.org=================================================