Could your database be full? I had the same problem a couple days ago--the
Data-portion of my db filled up and there was no more room to insert data
into the db, so the CallsOnline thought that there were a few people who
were online that had actually disconnected. Because the users were still
listed (and we use concurrency limiting), these people couldn't log back in
because a STOP record was never received, so Emerald couldn't release the
online view. After manually clearing them, I wiped out several thousand
records in the Calls table and everything was normal afterward. Another
option is to increase the db size...
Josh Hillman
hillman@talstar.com