Re: Customer Complaints about IE 4.0

bethe.davis ( (no email) )
Sun, 25 Jan 1998 18:13:03 -0500

We tell our customers that they are welcome to use Netscape if they wish,
but WHEN they have trouble with it not to call us unless it's to setup IE.
About 90% of our customers are using IE and we don't have any trouble with
them unless they are running a 386 or a slower 486 with WIN95 on it, and at
that, it's not the browser (NS or IE) that is the problem, it's just not
enough machine!

Mike Davis
DCS Online

-----Original Message-----
From: Gregory W. Bondy <gbondy@MAELSTROM.NET>
To: ntisp@emerald.iea.com <ntisp@emerald.iea.com>
Date: Sunday, January 25, 1998 5:30 PM
Subject: Re: Customer Complaints about IE 4.0

>It's funny... I never have to tell my customers that regarding Netscape
>browsers. Sometimes I wonder if Intel and Micro$oft are in cahoots.
>
>At 04:05 PM 1/25/98 -0500, you wrote:
>>Here, Here!
>>
>>Norris
>>
>>At 02:59 PM 1/25/98 -0500, you wrote:
>>>Before I get flamed for this one, this is what I generally tell my
customers
>>>when they complain about Win95/IE40/Outlook Express, or any other new
>>>application slowing their machine down.
>>>
>>>I suppose if those applications written 2 years ago that ran well on your
>>>486 did everything you ever wanted to do your 486 would still be just
fine.
>>>If you want to use the new applications and features, then get a machine
>>>that's capable of running them, otherwise, stick with the applications
you
>>>were using that will run on your machine.
>>>
>>>Mike Davis
>>>DCS Online
>>>-----Original Message-----
>>>From: Michael R. Conder <mconder@xts.net>
>>>To: ntisp@emerald.iea.com <ntisp@emerald.iea.com>
>>>Date: Sunday, January 25, 1998 1:07 PM
>>>Subject: Re: Customer Complaints about IE 4.0
>>>
>>>
>>>>Yes, I agree....and I must say that IE does in fact replace key Windows
95
>>>>system files. The how OS becomes sluggish on slower machines. I guess
>>>it's a
>>>>way of locking people into the MS and Intel business model of upgrading
>>>every 6
>>>>months.
>>>>
>>>>Gregory W. Bondy wrote:
>>>>
>>>>> -----BEGIN PGP SIGNED MESSAGE-----
>>>>>
>>>>> I humbly suggest we get off this thread quickly, or a holy war will
>>>erupt.
>>>>> But, for the record.... You must be on drugs to think IE4 uses 2/3
less
>>>>> resources than Netscape. ;)
>>>>>
>>>>> At 11:37 PM 1/24/98 -0800, you wrote:
>>>>> >No, IE4 is a BROWSER and BROWSER only, the fact they are having
problems
>>>>> >means they installed MORE Than the browser. There are several
options
>>>for
>>>>> >what to install, and many choose to install more than "just the
>>>browser."
>>>>> > I assure you, IE4 BROWSER is ONLY a browser and it does absolutely
no
>>>>> >integration with your desktop unless you tell it to, it does not
default
>>>to
>>>>> >it. :)
>>>>> >
>>>>> >And actually, IE uses about 2/3 that of resources than Netscape.
>>>>> >
>>>>> >----------
>>>>> >From: Michael R. Conder
>>>>> >Sent: Saturday, January 24, 1998 11:35 PM
>>>>> >To: ntisp@emerald.iea.com
>>>>> >Subject: Customer Complaints about IE 4.0
>>>>> >
>>>>> ><<File: vcard.vcf>>
>>>>> >I have had many complaints about IE 4.0 from customers. Many don't
like
>>>>> >the fact that it is more than a browser, it is an operating system
>>>>> >upgrade. Some have had troubles removing IE 4.0. IE 4.0 seems to
>>>>> >really suck up the system resources on some slower Pentiums. My vote
is
>>>>> >with Netscape.
>>>>> >
>>>>> >
>>>>> >
>>>>> >Attachment Converted: "d:\net\eupro\attach\WINMAIL31.DAT"
>>>>> >
>>>>> >
>>>>> > ----------------------------------------------------------
>>>>> > NTISP Mailing List listserver@emerald.iea.com
>>>>> >
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>>>>
>>>>
>>>>
>>>
>>>
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