Re: Limited Time Accounts

Dale E. Reed Jr. ( (no email) )
Fri, 27 Feb 1998 12:26:16 -0800

Robert H. Clugston wrote:
> Dear Dale,
> We have a 60 hour account for 14.95. If the user goes over we bill him for
> 19.95 (our unlimited time account). This month one of our users went over
> the 60 hours by 10 hours. Emerald pumped out an invoice that said:
> "login" Feb 98 usage of 10 Hours $149.95
> I had the base rate set to $14.95 and the overtime set to $5.00. I have
> since changed the overtime to $0.10. I would just like Emerald to bump the
> user to the unlimited time price if they go over 60 hours. I was wondering
> if the is a way to do this with Emerald?

The standard charge is what the user gets charges for the standard hours.
Usually this is 0 if hours are included. If you setup a standard charge of
14.95, that means the user will be charged $14.95/hour for the standard
hours, and $5.00/hour for everything over that.

Emerald doesn't have the ability to move someone to a different rate
other than the one assigned to the account type.

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |