Re: Invoices & Renewals

Mohammed Ersan ( (no email) )
Mon, 02 Feb 1998 08:51:23 +0200

Yes Dale..... we did run renewals(Charges + Renewal) on January [one step]
but on February we did run Invoices separately(in order to bill some
customers on the old plans then we changed the services prices and time ....

P.S. we use 2.2.23

M. Ersan

At 09:20 AM 02/01/98 -0800, you wrote:
>Mohammed Ersan wrote:
>> Hi there,
>> *) Dale we have some problems we had our customers running on a certain
>> services then at the beginning of this month we wanted to move them to the
>> new services but first we had to CHARGE them for the extra usage on the old
>> services the transfer them to the new plans then issue the [Renewal]
>> Invoices but the weird issue that for some people it did not generate the
>> Renewal Invoices for them is this because we generated the Charges
>> separately from the Renewal in two different steps the accounts that did
>> not generate for Expires in the last month (Jan 1998)
>Did you run renewals for January as well as Februrary?