New Customer Billings

Randy Nickle ( (no email) )
Thu, 22 Jan 1998 13:34:25 -0600

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We recently upgraded to 2.2 from 2.1. Some of the changes are working =
quite nicely. There are however a few problems we seem to have encured. =
The main concerns right know all are on the billing pages:
1.When we set up a new customer the limit # or field defaults to 72 we =
do not know why.
2. we defaulted the extend periods on new accounts. So if you set up a =
new account the start date is one date and the expire date is 2 weeks =
later. However when the payment is applied to the account it advances =
the account from the expire date as opposed to the start date. This is =
not what we are trying to accomplish. We tried changing this but with no =
luck.We would like a new customer to have the opportunity to have 2 =
weeks to pay their original bill. However when the payment is posted it =
will advance from the starting date of their account. How can we do this =
automaticaly with each new account?=20

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We recently upgraded to 2.2 from 2.1. Some of the =changes are=20working quite nicely. There are however a few problems we seem to have=20encured.    The main concerns right know all are on the =billing=20pages:
1.When we set up a new =customer the limit=20# or field defaults to 72 we do not know why.
2. we defaulted the extend periods on new accounts. =So if you=20set up a new account the start date is one date and the expire date is 2 =weeks=20later. However when the payment is applied to the account it advances =the=20account from the expire date as opposed to the start date. This is not =what we=20are trying to accomplish. We tried changing this but with no luck.We =would like=20a new customer to have the opportunity to have 2 weeks to pay their =original=20bill. However when the payment is posted it will advance from the =starting date=20of their account. How can we do this automaticaly with each new account? =
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