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Hi all,
I know this might be off point & may be should not be posted to this =
mailing list but anyway I'd appreciate the help if anybody can. We are =
looking now into implementing a more sophisticated Trouble Ticketing =
Software ( also commonly called help desk software ) that allows better =
management of our online support. What would you recommend specially =
that we are using Emerald as our billing/service control software, so =
we'd need a software that will interface with Emerald with the least =
problems possible.
Thanks & sorry again for posting a message that is not directly =
relevant.
Raed Mounir
InTouch Communications Services
email rmounir@intouch.com
Support Hot Line: +(202) 3311808
http://www.intouch.com
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