Billing Questions
Randy Nickle ( rnickle@kenora.com )
Sun, 18 Jan 1998 16:29:27 -0600
I am wondering about the billing cycles of a customer.
Our accounts are sold on a quarterly and annual basis.
When a customer purchases his account today Jan 18 it expires in 3 months
or in 12 months. How does the overtime billing work once they exceed their
time of lets say 30 hours per month. Is it based on THEIR expiry date or
are the calculations based on our calendar month? If it is on the CUSTOMERS
EXPIRY date that means each and every customer has their own billing
cycle,correct?
If it is based on our calendar month how does Emerald handle the fact that
the customer purchased his account on the 18 of the month?
Would we be better off to have all accounts expire on th end of the month?
_________________________________
Randy Nickle
Technet of Kenora Inc.
http://www.kenora.com
Ph 807-468-8199
Fx 807-468-7700