Re: Billing problem with 2.2.39

Dale E. Reed Jr. ( (no email) )
Tue, 30 Dec 1997 14:44:06 -0800

Ronnie D. Franklin wrote:
> I discovered 2 customers that had 6 month accounts when they started,
> changed to 12 month accounts after their first period. The current 12
> month invoice was calculated as a 12 month invoice, with the dates being 6
> months Past the actually billing date...
> This was the FIRST actually billing for their accounts since bringing up
> Emerald.
> Example
> Customer billing period should have been 12/10/97-12/10/98
> Customer billing period WAS 06/10/98-06/10/99
> NOW the BIG QUESTION is How many accounts do I have that are screwed
> UP??????

Screwed up? You billed them for 6 months (12/10/97-6/10/97) then
changes them to annually, and billed them again. Looks like
Emerald did exactly what you told it to do.

I don't follow "This was the FIRST actually billing..." when you say
right above it "they had six month accounts when they started".
Someone either manually moved their expire to 6/10/98 or paid
the six month invoice. Its pretty cut and dry to me?

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |