> >Posting a private e-mail message to the public is very un-netiquette,
> >among other things. Also posting mail from me to you in private to
> >a list just to put pressure is an immature thing to do and will not
> >result in any different behavior by myself or IEA Software.
>
> It wasn't to "put pressure". I felt everyone should know exactly what type
> of support you provide to people who have been customers of yours for over a
> year. After dealing with you on many different issues, posting to the
> mailing list seems to get the most prompt response.
Most people here know I usually will bend over backwards (and usually
not charge) to support our products.
> >And when you have problems with it we have to stop the development to
> >help you with beta software. Is that fair to all the other people waiting
> >for 2.5?
>
> I told you I _didn't need support_. ALL that I need is an emerald.exe file
> that will execute correctly with the new controls that FoxPro obviously
> replaced.
Which I don't have except for 2.5 and 2.5 right now WOULD require support.
> No, you can't predict when Microsoft will produce a new control, but you
> could certainly implement the new controls when they are released.
Which we have.
> You can't say whether or not that 2.5 will work with these new
> controls...well, why can't it be attempted?
Because you'll put it into production and demand support.
> If you know of another way to make 2.1.11 work, then, at this point, I could
> care less how long it takes you to get 2.5 out.
I've asked several questions to try and get more information about
whats going on, but you'd rather bitch at me then try and help me
solve your problem.
> Going back to the old outdated control files that Emerald uses would cause
> the program that I am developing in FoxPro to have the same problem that
> Emerald does. I'd like to continue compiling my program with the newest
> released controls, not old ones.
Like I've said TWICE now, without response from YOU (how can I give
you support on a problem when you don't work with me?) tell me WHICH
controls your having problems with and I'll dig into it. Please, just
do that and lets solve this.
Dale E. Reed Jr. (daler@iea.com)
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