Re: Re[2]: modems upgrade

Richard Fink ( )
Sun, 29 Jun 1997 19:52:17 -0700

Wow. We sure have different experiences. We use USR analog modem pools
here and NEVER have a problem with anybody's modem connection. They all
come in. It's a non-issue.


At 10:32 6/30/97 +1000, you wrote:
>Wow. I thought this may have been only an Australian thing given the
support for USR material in the U.S. but...
>Whenever we have anybody dial in with a modem connectivity problem the
FIRST question we ask is "Is your modem either a USR or a KTX ?". 90% of
the time that is the source of the problem. We have even become attuned to
the sounds of US Robotics modems trying to connect with our analog modems
they are so bad.
>We regularly encourage new users to exchange their USR's for cheap
taiwanese clones because of the dollar savings and the better performance!
>At 10:22 27/06/97 -0500, you wrote:
>>At 10:26 AM 6/27/97 -0400, you wrote:
>>>I would strongly advise you to look at K56Fkex rather than X2. USR has
>>>pulled this competing standards crap before. Remember V.FC? At this
>>>point the only major companies supporting X2 are USR and 3COM. Just
>>>about everyone else is using the Rockwell/Lucent chipset.
>>>After the problems that I have had with USRs support and QC. I will
>>>never buy their products again until there are fundemental changes in
>>>support, interoperability and QC.
>>Here, Here! I agree with Robert completely. Whenever we have problems with
>>any client connecting, getting dropped, etc., about 90% of the time they
>>have some kind of USR modem! IMHO, the only product that USR has ever
>>produced that's worth anything is the Sporster 128K ISDN adapter. We never
>>buy anything made my USR, nor do we recommend USR to our customers.
>>Randy Martin Voice: (512) 335-2368
>>Partner eMail:
>>Austin Internet Access URL:
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Richard Fink Tel: 415 381-0215
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