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De: Marvin Anglin <manglin@atlonline.com>
A: 'ntisp@emerald.iea.com'
Asunto: RE: Modem not answering....
Fecha: Miércoles 11 de Junio de 1997 7:52 PM
We have the same problem. If our user dials our number using a regular
telephone and then redials with the computer, it works. Go figure? Anyone
know whats happening??
Marvin Anglin
manglin@atlonline.com
Atlanta On-Line InterNet
770-955-3000
-----Original Message-----
From: NORRIS W. SYDNOR, III [SMTP:nsydnor@capcity.com]
Sent: Wednesday, June 11, 1997 6:47 PM
To: NTISP@emerald.iea.com
Subject: Modem not answering....
List Members:
I have recently discovered a sporadic problem that I am in the process of
troubleshooting. That is why I am soliciting all of your expertise.
I have some users that are reporting that sometimes my modems just ring and
they never pick up. I have not been able to isoloate to a particular modem
yet. But I was able to duplicate it one night. But then I call right back
and it picks up.
I am wondering if there could be a problem with one of the modems or
perhaps there is a problem with the phone line. They are suppose to be on
a circular hunt. When a modem dials another, does it send a special signal
that tells the receiving modem to pick up?
I am using all Supra 288 FaxModems with a Rocketport Multi-Serial port
running on NT4.0 I am using RAS on these lines where the trouble is being
reported. Any ideas as to what may be going on?
All feedback is appreciated.
Norris Sydnor
Capital City Internet
nsydnor@capcity.com
1-888-5-CAPCITY
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