Modem not answering....

NORRIS W. SYDNOR, III ( (no email) )
Wed, 11 Jun 1997 18:47:00 -0400

List Members:

I have recently discovered a sporadic problem that I am in the process of
troubleshooting. That is why I am soliciting all of your expertise.

I have some users that are reporting that sometimes my modems just ring and
they never pick up. I have not been able to isoloate to a particular modem
yet. But I was able to duplicate it one night. But then I call right back
and it picks up.

I am wondering if there could be a problem with one of the modems or
perhaps there is a problem with the phone line. They are suppose to be on
a circular hunt. When a modem dials another, does it send a special signal
that tells the receiving modem to pick up?

I am using all Supra 288 FaxModems with a Rocketport Multi-Serial port
running on NT4.0 I am using RAS on these lines where the trouble is being
reported. Any ideas as to what may be going on?

All feedback is appreciated.

Norris Sydnor
Capital City Internet