Re: Updating Call History

Kurt Schafer ( (no email) )
Wed, 23 Jul 1997 12:38:38 -0400

I was afraid you were going to say that.

I go to the billing tab and choose the 'Summary' button. It things for a
long time then comes back with this message in the box.

1 (4)

When I then click on Charges it gives the message about consolidating
caller information and creating charges. When I choose to continue it comes
back with 'Error running consolidation procedure'

I left the date field in the invoice area blank because I don't want to
actually invoice anybody until the first of the month. (which is rapidly
approaching) Do I need to put a date in that field before call
consolidation will work ? And will an invoice be generated if I do ?


> From: Dale E. Reed Jr. <>
> To:
> Subject: Re: Updating Call History
> Date: Wednesday, July 23, 1997 3:34 AM
> Kurt Schafer wrote:
> >
> > What is the exact procedure for moving a users 'Call History' into
> > sub-account so that it can be viewed from the Emerald client ?
> That is a part of the consolidation step on the batch tab.
> --
> Dale E. Reed Jr. (
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