How come sometimes when I run a batch renewal, some accounts
that are
set to renewal are not included? Then when I find out which accounts
these are and try to manual generate an invoice through the master tab,
I will get a message saying that there are no services to invoice when I
have one right in front of me! This causes many customers to not receive
their expiration notification via email. Please tell me if something is
not configured correctly?
Sincerely,
Mark Day