Re: Post.Office - Emerald 2.2.2

Dale E. Reed Jr. ( (no email) )
Tue, 24 Jun 1997 14:56:37 -0700

Tom Bilan wrote:
>
> Also, on a previous thread, I agree with the person who was upset at
> the fact that the consolidation erased the detail records. I have had
> users in the past who wanted their dates and times online to verify
> my numbers. They generally do it to be a pain in the ass but I can
> see their point.

This is really started to become a no-win issue. We don't delete
records
and people complain about their databases becoming too big, logs
busting,
etc. We delete them to satisfy the customer, and now people are mad at
that.

I would like to hear someone's recommendation on how to handle this
situation. I have already volunteered to look into an option of
mailing
the details of the call to the user (configurable on a per user basis).
If we don't move the records out of the calls table, users will be
double billed.

-- Dale E. Reed Jr.  (daler@iea.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |    http://www.emerald.iea.com