Re: Repost : Calls consolidation problem.

Carmine Inteso ( (no email) )
Fri, 20 Jun 1997 16:52:21 -0400

> From: Dale E. Reed Jr. <>
> To:
> Subject: Re: Repost : Calls consolidation problem.
> Date: Friday, June 20, 1997 1:40 PM
> Carmine Inteso wrote:
> >
> > No problem, this is what I thought it was supposed to do,
> > BUT What it did not do was update my callshistory table,
> > Not a single entry.
> Actually, it probably did. There is a bug in 2.1.8 that is you
> delete a subaccount, it will delete all entries in your call
> history, not just the ones associated to the user.
I didn't delete any subaccounts. Did you see the error message I pasted in
about running out of tempdb space? Should I upgrade to 2.1.11?

> > What did I do wrong besides waiting 4 months before consolidating?
> How many entries (or what is the size) of your calls table now?
6589 rows. I have about 350 - 400 calls per day according to TSGraph.

> > Also have you received my mail about the Cardsoft Services AVS fields?
> Yes, and I did reply to it. We only have a couple of customers using
> that, and none use AVS. I'll check into it and see what I can come
> up with.
I got your reply. Thanks, I thought the field data was lost in cyber limbo.
do the other customers know if they are paying an additional "discount
to Card Services for not using AVS? ( ie. 4.5% instead of 3.5%) We are
getting charged this fee if we don't use AVS.

Thanks for all the work on everything Dale, I know I'm not the only one
who appreciates it.

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