Re: Can't Save Incidents

Dale E. Reed Jr. ( (no email) )
Tue, 20 May 1997 13:35:26 -0700

Carmine Inteso wrote:
> Dale,
> Everything was working fine. Now we can't save the incidents we are
> reporting to
> the Emerald database. We are running Emerald 2.1.8 as a client and
> 6.0.
> The security hasn't been changed nor has anything else yet when we try
> to
> save the incident to the database we get a Emerald "save failed" error
> box.
> Any ideas or what other information can I provide?

Can you add anything else? Is your DB full?

Go into iswl_w, select the master database and type:

DBCC CheckIdent(Incidents)

and execute it. That may take care of it. On 6.0, hopefully you have
SP3 for SQL Server installed?

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |