Re: Charge and Extend

Pat Augustine ( )
Thu, 01 May 1997 18:59:00 -0400

>I can't say too much about the charging--I made a charge for what was
>supposed to be a negative value (to create a credit) and it created a
>positive value and attached itself to the next invoice for the customer. I
>have since voided that invoice, but have been afraid to do anything else
>with the charge (or a new charge or invoice) since then. Afterall, charges
>apparently can't be deleted or voided and even when voiding invoices, the
>dollar amounts still show up in the balance I think.

It's true that if you enter a Charge through the Emerald interface it
makes it a postive value, but you can then (as a stopgap, anyway) go to SQL
and change it to a negative value and it will apply as a negative value on
the next invoice.

Awkward, but better than nothing.

Pat Augustine
Interlink America