FW: FW: Problems with Calls ONline..

James Sandusky ( jsmail@viagrafix.com )
Tue, 8 Apr 1997 15:17:03 -0500

4th post.... :(

You know, we would probably buy this product if we could get it to work. =
It may be something simple I'm overlooking but I cannot get the calls =
table to update in the Emerald database or the Access database? I've =
checked everything with no luck... Is there a problem with the version =
of Radius I'm using maybe? I've tested Emerald before .75 with an older =
version of Radius on a different computer and it worked... But the =
newest version of Emerald and the newest "public" version of Radius =
doesn't seems to update the Calls online or Calls table??? HELP!

[James Sandusky] =20

-----Original Message-----
From: James Sandusky [SMTP:jsmail@viagrafix.com]
Sent: Thursday, April 03, 1997 6:24 PM
To: 'emerald@emerald.iea.com'
Subject: RE: FW: Problems with Calls ONline..

OK, I've already told Emerald Admin I have a Portmaster with 30 ports =
and modems starting at 0 and told it to report. It added 0 through 29 =
to the server ports tab. The data in these ports is blank... =20

I don't understand what you mean by the calls table having a trigger on =
it?? Is there a setting that must be activated or did you mean something =
internally in the SQL database? =20

It acts like Radius looks in the database for the username, says OK this =
guys ok to login back to the portmaster, but never sends any information =
back to the database. I currently only have option 1 "Concurrency =
control" turned on. Do I need a different "newer" version of Radius. =
The Radius I'm using is the one currently in your Radius dir on the FTP =
site, .6 something?? =20

Please let me know what to try or do?

On Wed, 2 Apr 1997, James Sandusky wrote:

> I'm trying to set Emerald 2.1.8 and RadiusNT .60 up. I setup a test =
account and can get authenticated, but I cannot figure out why I can't =
get the account to show up in Calls Online.. I've tried option 15 with =
no luck. I've set the permissions up "I think" right in the SQL server =
for the Radius account. What options should have radius use with =
Emerald -r?? Anyone have any suggestions on what to do to make it =
update the Calls Online???

With Emerald, you do not need any options for CallsOnline update.
Just make sure your calls table has the trigger on it, and=20
that you have entries in your serverports table (Using the
Emerald Admin, Config Radius, ServerPorts tab).

RadiusNT will not create the entries, but it will update
entries already there.


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