Any way to act as a "Service Bureau" of sorts with Emerald?

Mark Colasante ( )
Wed, 26 Mar 1997 01:35:48 -0500

We are an isp but also provide "back-end" services for othe ISPs. These
services include authentication, mail service, news service, the remote
access conections, billing, support, etc.

We would need to be able to do the following in Emerald. Create a Master
Billing Record for Each ISP that we service. No problem. The problem is
that we also bill each of the MBRs customer's (ie. MBR subaccounts)
directly on behalf of the ISP. We then invoice the MBR for all the
subaccounts to receive our compensation. The problem is that there is no
way to enter a credit card number in the subaccounts table. Therefore it
becomes very difficult to automate the billing process.

I realize that this may not coincide with your whole MBR/Sevices
relationship. But I will ask the question, is there any way you plan on
implementing such a capabilty? Or, would it be possible for us to create a
separate table that is linked to the subaccounts table to make this work?


Mark Colasante