Re: Emerald and Netscape Mail integration

SysOp/Webmaster ( )
Sat, 15 Mar 1997 14:34:25 -0500 wrote:
> WOW, you guys need to take a chill pill!!! This is why we can't get faster
> beta releases is because of this attitude. It also sounds like IEA has some
> nice software they could release but won't just because of this. The minute
> they say they have something that might work I see a couple of emails say
> sure count us in and by the way can you get it to support this and this and
> do this.
> I've been using Emerald for over a year, since the early days :-), let me
> tell you it is the ONLY software that is doing what it claims to do. I also
> understand that when you develop software you must choose certain products
> that you can test your integration with (i.e. Post.Office, Soft*Deposit)
> and deal with those first. As you get more customers buying your software
> you can add additional support for those on a as needed basis. But if you
> have a client base of 1,000 and 900 of those are using say Post.Office it
> doesn't seem logical to spend resources on integrating say some obscure
> software you found at the flea market on sale.
> I hope you guys get my point I'm not talking specifics here, just that the
> spirit of things around here are getting just a little intense for me.
> Thanks for your time

This is my attitude as well! I think Dale and the other folks at
CompuTech are doing an
outstanding job on a new and outstanding product. We as ISP's have
decided to go full steam ahead
with these products even with the issues at hand. I know the product
can't be made to support
everyhing right out of the box, but I assume that if you actually
PURCHASE the product, changes
and other issues you might have could be addressed to your desired

The pre-support of the product has also been outstanding as well! My
guess is that CompuTechs next move
should be to remove the "Evaluation" software and just support it's
customers. And to those with all the
snide remarks about the software and to the programmers, my attitude is,
if you don't like it, don't use it.