Re: [Emerald] Something else with setup fees..

Billy Huddleston ( (no email) )
Thu, 12 Sep 2002 15:34:41 -0400

When you CHANGE a service, you don't get the Setup Charge option. It
automaticly
does it.

----- Original Message -----
From: "Dale E. Reed Jr." <daler@iea-software.com>
To: <emerald@iea-software.com>
Sent: Thursday, September 12, 2002 3:26 PM
Subject: RE: [Emerald] Something else with setup fees..

> > Old emeald use to ask if we wanted to charge a setup when we added or
> > changed a new service. 4.5 doesn't and we find that when we change a
> > service for a customer, he ends up getting another setup fee. we
> > have to go
> > back and delete the charge. Also, typically, we don't charge setup
fee's
> > for CC's but we do if they invoice.. I noticed that there is a option
for
> > charges for different methods, but those look like recurining
> > charges, not a
> > one time charge... is that correct? Any way of getting differnent setup
> > fee's for different pay methods?
>
> Emerald doesn't prompt you like 2.5, but on the SA Add form, there
> is a Setup Charge option in the lower left. Just think of that as
> your pop-up. :)
>
> Setup Charges can't get determined by pay method. The Charges for
> pay methods are recurring as well.
>
> Dale
>
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