RE: [Emerald] Something else with setup fees..

Dale E. Reed Jr. ( (no email) )
Thu, 12 Sep 2002 12:26:39 -0700

> Old emeald use to ask if we wanted to charge a setup when we added or
> changed a new service. 4.5 doesn't and we find that when we change a
> service for a customer, he ends up getting another setup fee. we
> have to go
> back and delete the charge. Also, typically, we don't charge setup fee's
> for CC's but we do if they invoice.. I noticed that there is a option for
> charges for different methods, but those look like recurining
> charges, not a
> one time charge... is that correct? Any way of getting differnent setup
> fee's for different pay methods?

Emerald doesn't prompt you like 2.5, but on the SA Add form, there
is a Setup Charge option in the lower left. Just think of that as
your pop-up. :)

Setup Charges can't get determined by pay method. The Charges for
pay methods are recurring as well.



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