> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com] On Behalf Of Marti Preuss
> Sent: Thursday, September 12, 2002 11:44 AM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] 4.5.2 Feature Request
>
>
> Another thing you can work on Dale, is a way to prevent an
> accidental 'double click' when one sends out an individual
> Credit Card payment. We have a couple of sales personnel who
> always tap twice and if I don't catch it and void the
> transaction with the Merchant, I find myself having to credit
> back the cards. Somehow, Emerald needs to recognize that a
> card transaction is going out twice, often within just
> seconds of each other.
>
> It would also be VERY nice if we were able to 'void' a
> payment entered incorrectly, or when the above happens and a
> card is tapped twice without having to enter an 'adjustment'
> to void out the second payment in the customers payment
> history. If we were able to 'void' an accidental payment,
> then it wouldn't show up on the Daily Payment report as it
> does now, or on the customers Billing Statement.
>
> Any thoughts here?????
>
> Marti
> Net Star Telecommunications
>
> -----Original Message-----
> From: Dale E. Reed Jr. [mailto:daler@iea-software.com]
> Sent: Thursday, September 12, 2002 11:35 AM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] 4.5.2 Feature Request
>
>
> > If it helps to know he isn't alone. I agree with 1,2 & 3
> and #2 would
> > be huge for us.
>
> 1 and 3 should be in 4.5.2. We're working on some additional
> parts of the CC batch (ie, automatically declining expired
> dates and notification to users of upcoming expirations on
> their Cards), but I doubt its going to make it into 4.5.2
> (little more involved than the rest). We are working on
> them, though. :)
>
> Dale
>
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