RE: [Emerald] 4.5.2 Feature Request

Marti Preuss ( (no email) )
Thu, 12 Sep 2002 11:44:23 -0500

Another thing you can work on Dale, is a way to prevent an accidental =
'double click' when one sends out an individual Credit Card payment. We =
have a couple of sales personnel who always tap twice and if I don't =
catch it and void the transaction with the Merchant, I find myself =
having to credit back the cards. Somehow, Emerald needs to recognize =
that a card transaction is going out twice, often within just seconds of =
each other.

It would also be VERY nice if we were able to 'void' a payment entered =
incorrectly, or when the above happens and a card is tapped twice =
without having to enter an 'adjustment' to void out the second payment =
in the customers payment history. If we were able to 'void' an =
accidental payment, then it wouldn't show up on the Daily Payment report =
as it does now, or on the customers Billing Statement.

Any thoughts here?????

Marti
Net Star Telecommunications

-----Original Message-----
From: Dale E. Reed Jr. [mailto:daler@iea-software.com]
Sent: Thursday, September 12, 2002 11:35 AM
To: emerald@iea-software.com
Subject: RE: [Emerald] 4.5.2 Feature Request

> If it helps to know he isn't alone. I agree with 1,2 & 3 and #2 would =
be
> huge for us.

1 and 3 should be in 4.5.2. We're working on some additional=20
parts of the CC batch (ie, automatically declining expired dates
and notification to users of upcoming expirations on their Cards),
but I doubt its going to make it into 4.5.2 (little more involved
than the rest). We are working on them, though. :)

Dale

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