Just my 2 cents. All "constructive" criticism.
> -----Original Message-----
> From: Vilmos Branyik [mailto:email@example.com]
> Sent: Tuesday, September 10, 2002 4:39 PM
> To: 'firstname.lastname@example.org'
> Subject: RE: [Emerald] Why you should never pay money for emerald
> I must agree that support for the product is not bad.
> I've only used support several times in the initial setup and by email
> found that the company was responsive and willing to help.
> On the other hand this software is a lot more complex and does require
> knowledge of other components that they do not sell. This has to make
> pretty difficult for them.
> I have also gotten quite a bit of information from the web site by
> through the mailing list archives and if I haven't found my answer
> someone on the mailing list has been able to answer every question
> Matt Branyik
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