Re: [Emerald] Why you should never pay money for emerald support!

Robin Galyan ( (no email) )
Tue, 10 Sep 2002 15:34:43 -0400

But... what about the competition. Just as bad is the word I hear,
perhaps worse.

We are not real upset here any more, now that we can finally get decent
reports, and the bills do go out and so on. But I must say that was the
absolute toughest roughest upgrade I ever paid a quarter years salary for

My only problem now is the turn around time. All questions do seem pretty
much to be answered... many times just that it isnt available or perhaps
next version, but at least an answer. But we have to wait 2 days sometimes
for that.

Perhaps if this discussion list was (or is it?) archived so we could see and

dunno, just hate to switch. besides, with all the help we have given
them Id really like to see em make it and stay on top... wouldnt you?

Net-Express Internet
Knoxville, TN 37922


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