Re: [Emerald] Customer Self Management

( kahuna@cyberbeach.net )
Tue, 6 Aug 2002 19:14:49 -0400 (EDT)

Thanks Dale, that fixed the problem. :)

= K

>> All the services are given Remote Access = Yes by default but I can't
>> log
> in
>> using any username other than a configured operator.
>
> You renamed your CustomerAccess operator group to something else.
> Don't do that. :) If you change the name of that Operator Group, you'll
> effectively prevent remote access by your users (see the
> WebCheckOperator Stored proc if you want to know why).
>
> You need to create an operator group named "CustomerAccess" and only
> have one object group under it (Customer Access) with Global and read
> only for the permissions. Then reload your security in the Admin, Web
> config
> and your users can login.
>
> Also, normal operator groups should NOT have the Customer Access Object
> group assigned to it.
>
> Dale
>
>
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