RE: [Emerald] I-Mail from Local to External

New Message Reply Date view Thread view Subject view Author view
Jim Sheldon (
Wed, 16 Jan 2002 15:41:11 -0600

From: "Jim Sheldon" <>
Subject: RE: [Emerald] I-Mail from Local to External
Date: Wed, 16 Jan 2002 15:41:11 -0600
Message-ID: <004301c19ed6$8394edd0$c35f1fd0@Jim>

I had to do this with approximately 100 users. In theory its pretty
simple. Make sure all the users are setup appropriately in Emerald and
that Imail will authenticate properly through the Emerald database. I
added a test domain in both emerald and in Imail to make sure Imail
would authenticate through Emerald. I then switched from local Imail
database to External database. You should not have to make any changes
to the user directories. There are some things to be aware of. If you
have an MBR with multiple mail services, the first and last name of each
mail user will default to the first and last name entered in the MBR.
Imail web messaging pulls the first and last name from the service. When
an email is sent from web messaging it will have the proper email
address but will have the default first and last name. The first and
last name needs to be changed in each service to the user of that
particular email address. Another thing to be aware of is the password.
I have had users tell me that they were able to log into Imail web
messaging and change their password. Users with both dialup and email on
the same service would have to change to the new password the next time
they dialed in. I have not been able to verify this reliably. Sometimes
the web messaging changes the password stored in Emerald and sometimes
it does not.

-----Original Message-----
[] On Behalf Of Seth Crimmins
Sent: Wednesday, January 16, 2002 12:18 PM
Subject: [Emerald] I-Mail from Local to External

I currently have thousands of accounts in I-Mail 6.x running on I-Mail's
local database. I am looking to convert to External authentication and
use the EmerAuth DLL with Emerald 4. I am well practiced in setting up
this scenario with a "new" I-Mail domain, but converting thousands
sounds tricky.

I have no problems making sure that ALL I-Mail usernames exist as
Emerald SubAccounts, as a preliminary step.

Has anyone done this before with Emerald 4 or even 2.5? If so, how did
it differ from a "new" setup and what precautions did you take?

Thank you.

Seth Crimmins
Supervisor of Internet Operations
Western Region
Westelcom Family of Companies

"We will exceed our customers' expectations in providing competitively
priced, superior quality, state-of-the-art communications and
information services."

This is a user supported list. If you require assistance from IEA
Software's Support Engineers, please check out our Support resources at

For more information about this list (including removal) go to:


New Message Reply Date view Thread view Subject view Author view
This archive was generated on Wed Jan 16 2002 - 13:20:29 Pacific Standard Time