RE: [Emerald] Need HELP ASAP.

New Message Reply Date view Thread view Subject view Author view
Scottie Arnett (sarnett@info-ed.com)
Mon, 30 Oct 2000 12:26:27 -0600



From: "Scottie Arnett" <sarnett@info-ed.com>
Subject: RE: [Emerald] Need HELP ASAP.
Date: Mon, 30 Oct 2000 12:26:27 -0600
Message-ID: <NDBBJEACHJHDDDKFMDDGGEHEDDAA.sarnett@info-ed.com>

Update:

Radius is allowing the users to log on. Even though it shows them as already
being on. But, it is not freeing up our IP numbers. Any suggestions? Our
Time-On-Line numbers are going to be WAY off...

Sincerely,
Scottie Arnett
President
Info-Ed, Inc.

615-699-3049
http://www.info-ed.com

-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com]On Behalf Of Scottie Arnett
Sent: Monday, October 30, 2000 10:56 AM
To: Emerald
Subject: [Emerald] Need HELP ASAP.

Hello List,

I am running RadiusNT 2.5.267 w/SQL 6.5 with Emerald 2.5.339 on a NT box.
This morning, I noticed
that our calls Online view was not showing users as being disconnected and
being logged in multiple times. It was showing 86 users online. I telneted
into our Max 6000 and it shows only 52 people being logged in. My concern is
I do not want Radius thinking they are logged in multiple times and it is
also not assigning new IPs. Is this a MAX problem or a RadiusNT/ Emerald
problem? If it is an Emerald problem, how do I fix it?

I have ran :
Update Serverports
        Set AcctDtatusType=0

and that clears it out. But 30 minutes later, it is back to the same. Can
someone please help me?

Sincerely,
Scottie Arnett
President
Info-Ed, Inc.

615-699-3049
http://www.info-ed.com

------------

This is a user supported list. If you require assistance from IEA Software's
Support Engineers, please check out our Support resources at
http://www.iea-software.com/support.

For more information about this list (including removal) go to:
http://www.iea-software.com/support/maillists/liststart

.



New Message Reply Date view Thread view Subject view Author view
This archive was generated on Mon Oct 30 2000 - 10:30:46 Pacific Standard Time