RE: [Emerald] Clearing out history - pointers?

Ronnie Franklin ( (no email) )
Sat, 23 Sep 2000 14:35:12 -0500

FYI.. it may take hours and hours and hours according to how big your
database is.... You NEED to let it recover...

If it never recovers... not sure how long to define never, as I had one take
about 6 hours on a old server... but anyway, if it doesn't recover then you
can do some command-line magic, expand the tempdb and whatever else needs
done then it should finally recover.. Sorry, I don't remember the
"command-line magic" but if no one else provides it I will dig through my
wall of books and find it.

> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of Bob's Lists
> Sent: Saturday, September 23, 2000 2:40 PM
> To: emerald@iea-software.com
> Subject: RE: [Emerald] Clearing out history - pointers?
> Importance: High
>
>
> > > > I would recommend calling our support group. They can help you
> > > > expand your database size.
>
> Dale we expanded the database, then ran the manual maintenance to
> trim it -
> but disaster has struck. The thing ran for an hour or two, then
> popped up a
> message that it had run out of space on the device. Since then we
> have been
> dead.
>
> SQL Enterprise Manager says Emerald is 'recovering' whatever the hell that
> means (I mean I think I know what it means but how long is it supposed to
> take we waited hours!)
>
> We've been trying to call you for hours, keep getting an answering machine
> but once, we got a receptionist who says 'everyone is out'.
>
> Can you please give me a support number I can call!
>
> Regards
>
> Bob
>
>
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